Conflicts are inevitable. However, arguments are avoidable.
Conflicts are as common to the work space as breathing to human beings; it is natural and logical to have discerning points of view on projects and ideas. It doesn’t mean that the world is crumbling and everything is lost, as we sometimes tend to think. Moreover, conflicts are discussions worth having, because avoiding them causes resentment, frustration and apathy. Here are some tips to focus on how to drive through the bumps without having a crash:
It’s all about the goals
Stick to the facts and the set goals for the task in hand. It is easy to get tangled in meaningless arguments if you lost the plot and someone probably will end up hurt. The goal is the key thing here.
Repeating concepts, points of view or ideas is useful to make sure all of the people involved in a conflict are on the same page. Another useful technique is rewording what your colleague has stated to develop empathy and understanding.
It’s really not personal
And that’s how it should stay. Taking things personally is one of the worst things one can do at work; also, saying things in a hurtful way in order to make someone take comments personally is very negative too. And exceedingly childish.
It’s only work
At the end of the day, it’s just work. Keeping that in mind is the first step to finding a good solution to any kind of problem.
It's reality. There are days when you or your team will be feeling lazy, unmotivated or just not in the mood of going into the ideation process.
If you have been facilitating the creative process or in charge of a creative team before, you know how tough is to direct them without sounding like a dictator or killing their motivation.
It doesn't matter how well you prepare the exercises for your brainstorming sessions, if the team doesn't come with the right attitude, it will be a disaster.
It's 2017 and project managers still freak out every time they have to calculate how long it will take the creative team to arrive at a solution for the client's brief. We have all been there. It's an endless fight. So, is it impossible to calculate how long the creative process should last?
We all like shortcuts, especially if they can cut us unnecessary time spent in boring "creative" meetings. When it comes to creativity, we depend too much on the Eureka moment, but there are ways to get there quicker.
If you had been managing or working with creative teams before, you probably experienced some anxiety before brainstorming sessions. The question is always the same; Will everyone participate or just show up and be silent?
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conflicts are discussions worth having, because avoiding them causes resentment, frustration and apathy. Here are some tips to focus on how to drive through the bumps without having a crash.